How do I use my product?
You can find the guidance for using your product on the shop page for the specific item in the description. However, please contact us if you have any questions.

How long will it take to receive my order?
We send all items via Royal Mail 48 delivery and aim to dispatch within 1-3 days from the time your order is placed. You will likely receive your order within 1-2 days after posting. This will vary depending on seasonal times and weather changes.

Do you offer local collection?
Yes we do offer local collection, from our unit in Norwich. If you wish to collect locally from us then select this option at checkout and we will message you with our address.

Do you ship outside of the UK?
Yes we do! We currently ship to the USA and the shipping cost will be calculated at checkout.

Can I return my order?
Yes, of course! Hopefully you'll be satisfied with your order but if for whatever reason you're not happy or the item has arrived damaged, please let us know and we can either arrange a refund or replacement.